Heartland Carpet & Upholstery Care are a top-rated local business, operated by Brian and Anne Ratcliff. Brian is a Master Technician with over 25 years of experience serving Columbus Ohio area residents and business. Anne, our Office Manager is known by our customers for responsiveness, professionalism, and friendly service. Our experience, expertise, and excellent customer service have earned us a 96%+ customer satisfaction rating.
Our process includes pre-treatment and spot treatment, moving of most furniture*, and steam carpet cleaning. The Carpet and Rug Institute Seal of Approval certifies that we use only the best products, equipment, and methods. And, the CRI Seal of Approval means our services are recommended by carpet mills and warranties.
Our process includes pre-treatment and spot treatment, moving of most furniture*, and steam carpet cleaning. The Carpet and Rug Institute Seal of Approval certifies that we use only the best products, equipment, and methods. And, the CRI Seal of Approval means our services are recommended by carpet mills and warranties.
Services
Anne and Brian are both from Columbus-and have lived and worked in central Ohio most of their lives.
Brian received Master Technician certification in all facets of carpet and upholstery cleaning and care in 1985.
Brian also served as an Operations Manager for a carpet cleaning company providing services under the name of two major department stores in the area.
All tolled, Brian has over 25 years in the industry.
Over the years, Brian observed that most-all companies talk about quality and service-but when it comes down to it, it's all about up-sales and turnover.
Brian received Master Technician certification in all facets of carpet and upholstery cleaning and care in 1985.
Brian also served as an Operations Manager for a carpet cleaning company providing services under the name of two major department stores in the area.
All tolled, Brian has over 25 years in the industry.
Over the years, Brian observed that most-all companies talk about quality and service-but when it comes down to it, it's all about up-sales and turnover.
We take the time to hear your concerns and answer your questions.
And, we ensure that you have the right expectations of the results before we begin your service.
We give you a written quote before we begin.
And, we would never try to "sell" you something that you don't need.
We use a modern state-of-the-art, high-powered truck-mounted professional cleaning system.
Our system heats water like no other.
And, hot water cleans better with lower moisture and chemicals.
Our equipment features a powerful vacuum system.
And, we ensure that you have the right expectations of the results before we begin your service.
We give you a written quote before we begin.
And, we would never try to "sell" you something that you don't need.
We use a modern state-of-the-art, high-powered truck-mounted professional cleaning system.
Our system heats water like no other.
And, hot water cleans better with lower moisture and chemicals.
Our equipment features a powerful vacuum system.
Proper regular upholstery cleaning can not only make furniture look better, but it can make it healthier to use and last longer.
Upholstery can collect dust, soils, body oils, sweat, hair products, dead skin/ pet dander and a long list of other sticky-ickys.
The build-up of soils and organics (food, body oils, dead skin/ pet dander) on upholstery can be a breeding ground for bacteria, mold, and dust mites.
Mold and dust mite feces are known allergens and can be a concern for asthma sufferers.
And, the longer spots and soils are ground-in to upholstery, the faster it will wear and more-likely it will stain permanently.
Upholstery can collect dust, soils, body oils, sweat, hair products, dead skin/ pet dander and a long list of other sticky-ickys.
The build-up of soils and organics (food, body oils, dead skin/ pet dander) on upholstery can be a breeding ground for bacteria, mold, and dust mites.
Mold and dust mite feces are known allergens and can be a concern for asthma sufferers.
And, the longer spots and soils are ground-in to upholstery, the faster it will wear and more-likely it will stain permanently.
Tile and grout collect soils, grease, oils, and harbor bacteria and other microbes.
Using a mop and bucket may remove some surface soils, but deep soiling remains and the mop water spreads bacteria and microbes.
We offer the absolute best way to clean tile and grout, state-of-the-art high-powered truck-mounted extraction.
Unlike the old mop and bucket, our system uses extremely hot high-pressure water to safely lift and extract soils-leaving your tile and grout as clean and dry as possible.
Once your tile and grout are clean, we can seal the grout (and some tile) to help it stay cleaner, resist staining, and look fresh longer.
Using a mop and bucket may remove some surface soils, but deep soiling remains and the mop water spreads bacteria and microbes.
We offer the absolute best way to clean tile and grout, state-of-the-art high-powered truck-mounted extraction.
Unlike the old mop and bucket, our system uses extremely hot high-pressure water to safely lift and extract soils-leaving your tile and grout as clean and dry as possible.
Once your tile and grout are clean, we can seal the grout (and some tile) to help it stay cleaner, resist staining, and look fresh longer.
Soils, grease, and oils build-up on hardwood floors and can dull the appearance.
Mopping alone leaves soils and grit behind-especially in the cracks and crevices.
And over time, grinding grit and grime into your floors will damage the finish of your floor and will require costly restoration to correct.
The best way to improve the appearance of your hardwood floors and prevent damage and staining from soils is professional maintenance.
Our hardwood floor cleaning system applies a thin coat of cleaner, gently scrubs the floor, and immediately vacuum extracts the dirty water-in one pass.
Mopping alone leaves soils and grit behind-especially in the cracks and crevices.
And over time, grinding grit and grime into your floors will damage the finish of your floor and will require costly restoration to correct.
The best way to improve the appearance of your hardwood floors and prevent damage and staining from soils is professional maintenance.
Our hardwood floor cleaning system applies a thin coat of cleaner, gently scrubs the floor, and immediately vacuum extracts the dirty water-in one pass.
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